Terms of service

TERMS OF SERVICE

 

OVERVIEW 

Welcome to KitzeyBee.

The terms "we", "us", and "our" refer to KitzeyBee, a Canadian brand specializing in thoughtfully designed children’s décor and home products. KitzeyBee operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").

KitzeyBee products are designed in Canada and manufactured through carefully selected partners. Our collections focus on children’s room décor, nursery storage, and functional home products designed to support creative family spaces.

 

Our store is powered by Shopify, which enables us to provide the Services to you.

 

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

 

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

 

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].

 

If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

 

SECTION 1 – ACCESS AND ACCOUNT

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or state of residence.

 

If you allow a minor to access the Services on a device you own or manage, you accept full responsibility for their use of the Services.

 

To use the Services, including accessing our online store or purchasing products, you may be asked to provide information including:

• email address

• billing information

• payment details

• shipping address

 

You represent that all information you provide is accurate, current, and complete.

 

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

 

Accounts may not be transferred, sold, or assigned to another person.

 

SECTION 2 – OUR PRODUCTS

 

KitzeyBee designs and sells children’s décor and home storage products, including items such as floating shelves, nursery storage, and decorative home accessories.

 

We strive to display product colors, materials, and details as accurately as possible. However, actual product appearance may vary slightly depending on:

• screen settings

• lighting conditions

• natural material variation such as wood grain

 

Because many KitzeyBee products are made from natural materials like wood, variations in grain, tone, or texture are normal and are not considered defects.

 

All product descriptions and availability are subject to change at any time without notice.

 

We reserve the right to discontinue products, modify designs, or limit quantities available for purchase.

 

SECTION 3 – ORDERS

 

When you place an order, you are making an offer to purchase.

 

KitzeyBee reserves the right to accept or decline any order at our discretion.

 

Your order is only confirmed once payment has been successfully processed and you receive an order confirmation.

 

If we must modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.

 

Orders are subject to our Refund Policy [LINK].

 

Products purchased through our store are intended for personal household use only unless otherwise agreed in writing.

 

SECTION 4 – PRICES AND BILLING

 

Prices, promotions, and discounts may change at any time without notice.

 

The price charged will be the price shown at the time the order is placed.

 

Unless otherwise stated, prices do not include:

• applicable taxes

• shipping fees

• customs duties or import charges

 

Customers are responsible for any customs duties or import taxes required by their country.

 

You agree to provide accurate payment information and authorize us to charge the provided payment method for the order amount including applicable taxes and shipping fees.

 

SECTION 5 – SHIPPING AND DELIVERY

 

Shipping times displayed on the website are estimates only.

 

KitzeyBee is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, global supply disruptions, or events outside our control.

 

Once an order is transferred to the shipping carrier, risk of loss transfers to the customer.

 

SECTION 6 – INTELLECTUAL PROPERTY

 

All content on the Services including brand names, logos, product designs, photographs, illustrations, text, videos, graphics, and website design are the intellectual property of KitzeyBee or its licensors.

 

These materials are protected by Canadian, U.S., and international copyright, trademark, and intellectual property laws.

 

You may use the Services for personal, non-commercial use only.

 

You may not reproduce, distribute, modify, or exploit any content from the Services without prior written permission from KitzeyBee.

 

SECTION 7 – OPTIONAL TOOLS

 

We may provide access to third-party tools or services.

 

These tools are provided “as is” and we do not control or monitor their operation.

 

Use of third-party tools is at your own risk and subject to the terms of those third parties.

 

SECTION 8 – THIRD-PARTY LINKS

 

Our Services may contain links to third-party websites.

 

KitzeyBee is not responsible for the content, accuracy, or practices of these external websites.

 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

 

KitzeyBee’s store is powered by Shopify which provides the ecommerce platform used to deliver our Services.

 

However, all purchases made through the store are transactions directly between you and KitzeyBee.

 

SECTION 10 – PRIVACY POLICY

 

Personal information collected through the Services is governed by our Privacy Policy [LINK].

 

SECTION 11 – FEEDBACK

 

If you submit feedback including ideas, suggestions, product reviews, or other content, you grant KitzeyBee a worldwide, royalty-free license to use that feedback.

 

SECTION 12 – ERRORS AND OMISSIONS

 

Occasionally our website may contain errors relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and cancel or modify orders if necessary.

 

SECTION 13 – PROHIBITED USES

 

You may not use the Services for unlawful purposes including violating laws, infringing intellectual property rights, distributing malicious software, interfering with website functionality, or scraping website data.

 

SECTION 14 – TERMINATION

 

We may terminate access to the Services at any time if these Terms are violated.

 

SECTION 15 – DISCLAIMER OF WARRANTIES

 

The Services and products are provided “as is” and “as available.”

 

SECTION 16 – LIMITATION OF LIABILITY

 

To the maximum extent permitted by law, KitzeyBee will not be liable for any indirect or consequential damages resulting from use of the Services or purchase of products.

 

SECTION 17 – INDEMNIFICATION

 

You agree to indemnify and hold harmless KitzeyBee and its partners from claims arising from your use of the Services.

 

SECTION 18 – SEVERABILITY

 

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

 

SECTION 19 – ENTIRE AGREEMENT

 

These Terms constitute the entire agreement between you and KitzeyBee regarding the Services.

 

SECTION 20 – GOVERNING LAW

 

These Terms are governed by the laws of the Province of Ontario and the laws of Canada.

 

SECTION 21 – CONTACT INFORMATION

KitzeyBee

Email: kitzeybee@gmail.com

Business location: Ontario, Canada